Nuance

Support

Phone Technical Support

End users receive one phone incident at no charge for all active products, and then can access telephone support for additional incidents for USD 19.95 per incident. Phone support is only available for registered users. Letter/Fax support is not available.

Issues not included in the online support will not be charged.

Japanese Customers, click here: http://japan.nuance.com/support/ to visit to the Japanese support site.
North America support/customer service: http://support.nuance.com/
Asian support/customer service: http://support.nuance.com/asia.asp
European support/customer service: http://support.nuance.com/europe.asp
South African support/customer service: http://support.nuance.com/southAfrica.asp

Voice Xpress 5.0 and older versions
Product GroupFee & Phone details
Active (90 day complimentary support)
Dragon NaturallySpeaking 10
Dragon Medical 10
OmniPage 17
OmniPage Professional 17
PaperPort 12
PaperPort Professional 12
PDF Converter 6
PDF Converter Enterprise 6
PDF Converter Professional 6
PDF Create 6

België: +31 20 346 9373
Deutschland: +49 (0) 69 - 51 70 93 63
Espaņa: +34 91 275 4439 (Se habla Español)
France: +33 (0) 820 031 567
Italia: +39 02 696 3 3496 (In lingua italiana)
Nederland: 020 346 9373
United Kingdom & Ireland: +44 (0) 871 641 2212*

Hours of Operation:
Monday - Friday
9:00 - 17:00 (per locale)

*UK calls will cost 6p per minute from BT landlines. Costs from other networks may vary.

 Active (1 free phone incident)
IBM ViaVoice Pro USB Edition 10
IBM ViaVoice Standard Edition 10
IBM ViaVoice Mac OS X Edition
OmniForm Premium 5.0
OmniForm 5.0
OmniForm Filler 5.0
OmniPage Pro X (Mac)

België: +31 20 346 9373
Deutschland: +49 (0) 69 - 51 70 93 63
España: +34 91 275 4439 (Se habla Español)
France: +33 (0) 820 031 567
Italia: +39 02 696 3 3496 (In lingua italiana)
Nederland: 020 346 9373
United Kingdom & Ireland: +44 (0) 871 641 2212*

Hours of Operation:
Monday - Friday
9:00 - 17:00 (per locale)

*UK calls will cost 6p per minute from BT landlines. Costs from other networks may vary.

 Mature
Dragon NaturallySpeaking 9
OmniPage 16
OmniPage Professional 16
PaperPort 11
PaperPort Professional 11
PDF Converter 5
PDF Converter Professional 5
PDF Create! 5

België: +31 20 346 9373
Deutschland: +49 (0) 69 - 51 70 93 63
España: +34 91 275 4439 (Se habla Español)
France: +33 (0) 820 031 567
Italia: +39 02 696 3 3496 (In lingua italiana)
Nederland: 020 346 9373
United Kingdom & Ireland: +44 (0) 871 641 2212*

Hours of Operation:
Monday - Friday
9:00 - 17:00 (per locale)

*UK calls will cost 6p per minute from BT landlines. Costs from other networks may vary.

 Legacy
Dragon NaturallySpeaking 8 and older versions
ImageAXS Pro Versions
OmniForm 4 and older versions
OmniForm Filler 4 and older versions
OmniPage 15 and older versions
OmniPage Pro 8.01 (Mac)
PageKeeper Pro 3 and older versions
Pagis Pro Millennium and older versions
PaperPort 9 and older versions
PaperPort 10
PaperPort Professional 10
PDF Converter Professional 4 and older versions
PDF Converter 4 and older versions
PDF Create! 4 and older versions
PhotoFactory
PhotoSoap
PowerShow
Recognita Plus 5 and older versions
SuperGoo
TextBridge Pro Millennium and older versions
TextBridge Pro 11
Knowledge Base support only
Email Only Online self-service support only
Dragon NaturallySpeaking 8
IBM ViaVoice Pro USB Edition 10
IBM ViaVoice Standard Edition 10
IBM ViaVoice Mac OS X Edition
OmniForm Premium 5.0
OmniForm 5.0
OmniForm Filler 5.0
TextBridge Pro 11
.com Knowledge Base support only
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