End users may receive phone support for all versions of active and mature products listed below. Phone support is only available for registered users. Letter/Fax support is not available. Enterprise related issues may require a support contract. Legacy products are no longer supported. When you bought your product with hardware like a scanner or printer, please turn to the manufacturer of the hardware. For the bundle with Philips Digital Voice Recorder 660/10 normal support is available.

We recommend searching the online support before calling.

Japanese Customers, click here: http://japan.nuance.com/support/ to visit to the Japanese support site.
North America support/customer service: http://support.nuance.com/
Asian support/customer service: http://support.nuance.com/asia.asp
European support/customer service: http://support.nuance.com/europe.asp

Product Group Fee & Phone details Active Products Currently shipping products Dragon NaturallySpeaking 10 Dragon Medical 10 OmniPage 17 OmniPage Professional 17 OmniPage Pro X (Mac) IBM ViaVoice Pro USB Edition 10 IBM ViaVoice Standard Edition 10 IBM ViaVoice Mac OS X Edition PaperPort 12 PaperPort Professional 12 PDF Converter 6 PDF Converter Enterprise 6 PDF Converter Professional 6 PDF Create 6 +27 11 506 0446 Monday - Friday 9:00 - 17:00 AEST This call will cost 6p per minute from BT landlines. Costs from other networks may vary.  Mature Products Not the most current version of product Dragon NaturallySpeaking 9 OmniPage 16 OmniPage Professional 16 OmniForm Premium 5.0 OmniForm 5.0 OmniForm Filler 5.0 PaperPort 11 PaperPort Professional 11 PDF Converter 5 PDF Converter Professional 5 PDF Create! 5 +27 11 506 0446 Monday - Friday 9:00 - 17:00 AEST This call will cost 6p per minute from BT landlines. Costs from other networks may vary.  Legacy Products These products are considered to be at end of life status Dragon NaturallySpeaking 8 and older versions Dragon NaturallySpeaking 8 Dragon NaturallySpeaking 7.0 Dragon NaturallySpeaking 6.0 Dragon NaturallySpeaking 5.0 ImageAXS Pro Versions ImageAXS Pro 4.01 OmniForm 2.0 (Mac) OmniForm 3.0 OmniForm 4.01 OmniForm Filler 3.0 OmniForm Filler 4.01 OmniForm 4 and older versions OmniForm Filler 4 and older versions OmniForm Premium 5.0 OmniForm 5.0 OmniForm Filler 5.0 OmniPage 15 and older versions OmniPage Pro 8.01 (Mac) OmniPage Pro 14 OmniPage Pro 12 OmniPage Pro 11 OmniPage Pro 8.01 (Mac) OmniPage Pro 10 Scanner Suite Plus OmniPage Pro 10 OmniPage Scanner Suite 9.0 OmniPage Web 1.0 OmniPage Direct 1.0 OmniPage Wizard 1.0 Pagis Pro 2.0 Pagis Pro 3.0 Pagis Pro Millennium PageKeeper Pro 3.0 PageKeeper Pro 3 and older versions Pagis Pro Millennium and older versions PaperPort 9 and older versions PaperPort 10 PaperPort Professional 10 PDF Converter Professional 4 and older versions PDF Converter 4 and older versions PDF Create! 4 and older versions PDF Create! 2 PhotoFactory PhotoSoap 2 PowerShow Recognita Plus 5 and older versions SuperGoo TextBridge Pro Millennium and older versions TextBridge Pro 11 Voice Xpress 5.0 and older versions PaperPort Converter PaperPort Deluxe 5.x (Mac) PaperPort Deluxe 6.1 PaperPort Deluxe 7.0 PaperPort Deluxe 8.0 PaperPort Pro 9 Office .com Knowledge Base support only